I’m Lera Novanova, Supply Chain Coordinator at GDT Dental Implants. I make sure every product reaches our customers accurately, securely, and on time. From managing stock levels to preparing shipments and overseeing logistics, I help keep our operations running smoothly, often behind the scenes.
I work directly with our factory to make sure products are available and ready in our warehouse before orders arrive. This proactive coordination helps us avoid delays and ensures we’re always ready to deliver.
Although I’ve been with the company for just several months, I bring over a decade of experience in customer service. That background taught me how important it is to deliver on promises and pay attention to details, and I apply that mindset every day in this role.
I specialize in process control and love streamlining systems across departments. I’m motivated by positive customer feedback and by knowing my work contributes to a reliable, polished experience.
One quote I live by is: “Great things are not done by impulse, but by a series of small things brought together.” – Vincent van Gogh.
Outside of work, I enjoy traveling, painting, and dancing. A fun fact about me: I’m a professional illustrator, and one of my children’s books is even available on Amazon.