Warranty and Returns Policy
Warranty and Returns
At GDT Implants, customer satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page.
If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you. We are here to help! Please feel free to submit ainformation HERE if you have any issue with your order!
60 Day Returns Warranty
Customers can contact us within 60 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product.
We will also pay the return shipping costs if the return is a result of our error.
Any product that is returned must be in the same condition as it was received and in the original packaging.
We will notify you via e-mail of your refund once we’ve received and processed the returned item. Or you can call us at 1-800-390-1105 24/7 to speak with a customer representative. When calling please have your order number readily accessible.
Shipped orders that go unclaimed or are refused at time of delivery or are returned undeliverable will be subject to original shipping charges incurred and return charges.
All returns must have a return authorization to qualify for a refund or exchange.
For returned items or items for exchange, we will need 1-4 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal account refunds: Up to 48 hours
Credit card refunds: Between 7-14 business days
Please contact our Support Center for further help. We will do our very best to help you and reply to all messages within 24 hours.
Our shipping address for returns:
Yitzhak Ben-Zvi 9/64